Monzo Perks: what you get, what it costs and how to cancel

Monzo Perks is one of the paid plans you can add to a Monzo current account. Monzo describes the partner perks as worth over £300 a year¹.

It sits in the middle of three plans. Perks includes everything in Extra, plus the partner perks¹.

Perks is not a bank account in its own right. It is a subscription attached to a Monzo personal current account, and the benefits stop if the plan is cancelled or the monthly payment fails. This page covers what is included, who can get it, how the charge is taken, how to sign up and cancel, and how your money is protected.

What Monzo Perks includes: Railcard, Greggs, Vue and more

The partner perks are the reason most people look at Perks. Monzo's terms list a selected drink or snack from Greggs each week, an annual Railcard from Trainline if you are eligible, one Vue cinema ticket per month, a YouTube Premium Lite membership and an Uber One membership². The Vue benefit is described as one free ticket every month plus 10% off food and non-alcoholic drinks, with exclusions⁶.

Alongside the partner offers, Perks carries the features that come with Extra. That includes seeing your other bank accounts and credit cards inside the Monzo app through Connected banks, seeing your credit score in the app through Credit insights, and access to advanced budgeting tools². Connected accounts are available with Extra, Perks or Max, and on the older Plus and Premium plans⁵.

Perks also brings a higher interest rate on Savings Pots and a discounted fee on Monzo Investments and Pension². The plan includes entry into the Billsback prize draw, which you can opt out of at any time in the app². Virtual cards are part of the paid plans too: with Perks you can hold up to 5 live virtual cards at any time, and link them to a Regular Pot to pay subscriptions and recurring card payments straight from the Pot balance⁹.

The card itself is a blue coral Monzo Perks card¹¹.

How the monthly charge works

Perks is billed monthly at £9¹. The charge is separate from anything else on the account, and you choose which balance or Pot it comes from. Monzo lets you set this up from the Plan homepage through Settings and the "Pay from" account, from the Payments tab under "Scheduled" through "Subscriptions and Direct Debits", or from a Bills Pot through "Scheduled Payments" and "Select existing payments"¹².

If the Pot you have chosen does not hold enough to cover the payment, Monzo also attempts to take it from your main balance¹². If the money still is not there, the terms set out what happens next: Monzo tries to take the payment each day for 7 days, and if there is still not enough in your main available balance or your chosen Pot after 7 days, it cancels the Perks plan and removes access to all the benefits².

That is the point worth understanding before signing up. A failed payment is not simply a missed direct debit that gets retried next month. It ends the plan and the perks with it. Monzo's guidance for anyone in that position is to get in touch right away through app chat if they are having financial difficulties¹³.

Who can get Perks

Perks is open to people aged 18 or over who are UK residents, and the terms and conditions apply³. You also need to be a Monzo personal current account customer, because the plan attaches to that account rather than standing alone¹.

There is one further condition: if you are behind on Flex or loan repayments, you cannot sign up to Extra, Perks or Max⁴. Monzo plans are only available to people over 18⁴.

The plans differ in age limits at the top end. Max is open to people aged 18 to 69, while Extra and Perks carry the 18+ requirement without the upper limit¹⁴. If you are outside the eligibility rules, the app will not let you complete the sign-up.

Perks is one of three plans currently sold, alongside Extra and Max¹. Two older plans, Plus and Premium, are no longer sold. Existing holders can keep them and carry on using the benefits, but cannot sign back up after cancelling or moving to a new plan¹⁵.

Cash withdrawals abroad and cash deposits

Two allowances matter most in day-to-day use: taking cash out abroad and paying cash in.

Inside the EEA there are no fees on cash withdrawals². For comparison, Extra gives £0 up to £200 in a rolling 30-day period outside the EEA, then 3% after that⁵.

On deposits, Perks gives 3 free cash deposits each calendar month with participating partners, then £1 for any extra deposits in the same month, taken from the money paid in². The same 3 free deposits figure appears across the plan comparison¹.

Cheques can be paid in through the app, and cheques up to £500 can be paid in via mobile banking, with cheques above £500 sent in by post¹⁸.

How to sign up for Perks in the Monzo app

Sign-up happens inside the app. Monzo's help page says you can sign up for Extra, Perks or Max by tapping a link in the app³. There is no branch or phone application route: Monzo's own service information records that sending money within the UK and checking your balance are not possible by telephone, and are handled through mobile banking, which runs 24 hours¹⁸.

The steps are:

1. Open the Monzo app and go to the plan sign-up link³.
2. Choose Perks from the plans on offer¹.
3. Confirm your eligibility, which requires being 18 or over, a UK resident and not behind on Flex or loan repayments³.
4. Choose which balance or Pot the £9 monthly payment comes from¹².

If you are new to Monzo altogether, you would open a current account first. Monzo's current account is free to open²⁰. The bank's own service information says debit cards arrive on average in 3 days, and that internet banking access is available the same day for 100% of customers¹⁸.

A plan is added from inside the app, and the monthly payment is assigned to a balance or Pot.

Cancelling or moving to a different plan

There is a 14-day cooling off period. If you change your mind in the first 14 days of getting Perks, you can cancel or switch to a lower plan and get a refund of the monthly payment².

Outside the cooling off period, the Railcard fee works differently. The anniversary falls every 12 months after the date you got Perks². There is a way to avoid it: if you move from Perks to Max and do not cancel Max before the date your Perks anniversary would have been on, no Railcard fee applies².

Monzo may also refund a Railcard cancellation fee if you take out Perks or Max within 30 days².

Cancelling the plan itself is done through a link on Monzo's help page¹³. If you are moving between plans rather than leaving, upgrades work in your favour: you can upgrade from Plus or Premium to Extra, Perks or Max at any time without a cancellation fee, and Monzo refunds the remaining days in the month you cancelled²¹. Any connected banks and credit cards, virtual cards or custom categories move over to the new plan with you²².

Complaints, help and FSCS protection

Monzo is a fully regulated UK bank and eligible deposits are protected by the Financial Services Compensation Scheme up to £120,000 per person²³. It appears on the Bank of England list of banks incorporated in the UK authorised to accept deposits²⁴, and on the FCA Register under firm reference number 730427²⁵. The company is active and was incorporated on 18 February 2015²⁶.

That protection covers deposits. It does not cover the value of the partner perks, and it does not apply to investments in the same way: Monzo states that FSCS protection for investment accounts covers the loss of funds if Monzo or its custodian or platform providers fail²⁷. Under 16s accounts also carry FSCS protection²⁸.

On service, Monzo's own published information records 0 major operational or security incidents in the quarter from 1 April 2026 to 30 June 2026, and 4 incidents in the 12 months to 30 June 2026, including 2 affecting mobile banking and 1 affecting internet banking¹⁸. The bank provides 24/7 service on all activities for urgent queries¹⁸. Support runs through in-app chat rather than branches¹⁹.

If something goes wrong with a payment, Monzo's guidance on authorised push payment fraud says it will reimburse eligible claims within 5 business days, or up to 35 business days for more complex cases, up to a maximum of £85,000, and that it may not pay the first £100 of a claim²⁹. If you are unhappy with the outcome, you can take the complaint to the Financial Ombudsman Service²⁹. For small claims, Monzo points customers to Citizens Advice³⁰.

On security, Monzo advises avoiding public wifi for mobile or online banking, because the majority of public wifi networks are not securely encrypted and are not private, and recommends using mobile data on your 4G or 5G network instead³¹. The bank also offers a "Share with us" tool that lets customers discreetly disclose confidential information³².

If you are struggling to pay for a plan, Monzo's guidance is to get in touch right away through app chat¹³. Free, impartial help is also available from MoneyHelper and from debt advice charities.