Getting Started news in 2023
4 stories, newest first.
- November 2023
Carer Support Payment first introduced in Scotland
Carer Support Payment replaced Carer's Allowance in Scotland, piloted from November 2023, rolled out fully from November 2024 and with case transfer completed in Autumn 2025.
- July 2023
Prepayment price premium removed
Households with prepayment meters have not been charged more for their energy than comparable direct debit customers since 1 July 2023, when a long-standing price premium on prepayment tariffs ended.
- February 2023
Low Income Winter Heating Assistance payments begin in Scotland
Scotland has begun paying the new Low Income Winter Heating Assistance benefit, one of a series of benefit changes scheduled across the UK during 2023.
Winter Heating Payment replaces Cold Weather Payment in Scotland
The Winter Heating Payment replaced the Cold Weather Payment in Scotland from February 2023, paying a guaranteed annual sum to people on certain benefits rather than depending on how cold the weather gets.