Current Accounts news in 2026
8 stories, newest first.
- September 2026
Santander banking app outage leaves customers unable to access online banking
Santander customers were unable to reach online banking through their phones around midday on 25 September 2026, with reported problems falling from 3,620 to about 700.
- July 2026
Consumer Council publishes research on Northern Ireland bank branch closures
The Consumer Council for Northern Ireland has published research finding that Northern Ireland lost around 48% of its physical bank branches since 2020, with closures affecting consumers and small businesses in urban and rural areas.
- June 2026
Guidance updated on information provided to repeat overdraft users in financial difficulty
The FCA has updated its guidance on how firms must inform repeat overdraft users showing signs of financial difficulty, covering their financial position, credit file reporting and available options.
FCA updates BCOBS 5 on set-off, Consumer Duty and financial difficulty
The FCA has updated BCOBS 5, its post-sale banking rules, with guidance on payment instruction ordering, set-off and subsistence balances, and customers in financial difficulty, effective 26/06/2026.
- April 2026
90-day notice rule applies to accounts opened on or after 28 April 2026
Accounts opened on or after 28 April 2026 now carry a minimum 90 days' notice before a bank can terminate them, and the bank must give a clear reason for the closure.
Lloyds Banking Group sends Treasury Committee second update on IT glitch
Lloyds Banking Group has sent the Treasury Committee a second update on an IT glitch, reporting a further £62,000 in goodwill payments and, for the first time, that 80,805 joint account holders may have had transactions shared.
New payment account termination rules come into force
Rules taking effect on 28 April 2026 extend the notice payment firms must give before closing an account to 90 days for new contracts and require detailed reasons for the decision.
- March 2026
Lloyds customers reportedly able to see other people's account information in banking app
The Treasury Committee has written to Lloyds Banking Group after it was reported that some customers could see information relating to other people's accounts through its banking app.