The majority of mortgage lenders signed a new mortgage charter in June 2023, confirming support options for those unable to keep up with their payments1. Under the charter, anyone who misses payments will not have their home repossessed without consent, unless in exceptional circumstances, for at least 12 months1.
The charter sits alongside a mortgage market in which homeowners are facing the highest costs for 15 years. The average two-year fixed rate is 6.66% and the average five-year fix is 6.15%1. Rates on fixed deals decreased in August 2023, but the dips were minimal1. What happens next depends on the base rate, which could rise for the 15th consecutive time in September1.
For borrowers approaching the end of a deal, lenders allow a new rate to be locked in up to six months before the agreement commences, with a better deal able to be requested at any point before then1.
"In June, the majority of mortgage lenders signed a new mortgage charter confirming support options for those unable to keep up with their payments."
The charter is separate from the energy price cap, which has been in place since 1 July 2023 and limits the price of a single unit of energy for customers on variable tariffs. It does not apply to those paying for a fixed tariff1. Under the cap, energy bills for a typical household are around £173 per month, or £2,074 per year, with an average electricity unit rate of around 30p per kWh and an average gas unit rate of around 8p per kWh1.
Why it matters for households
The charter's protection applies to mortgage borrowers who fall behind on payments. For at least 12 months from a missed payment, a lender that has signed the charter will not repossess the home without the borrower's consent, except in exceptional circumstances1. The charter also confirms support options for those unable to keep up with payments1.
The wider rate picture affects anyone whose fixed deal is ending or who is borrowing now. The average two-year fixed rate of 6.66% and average five-year fix of 6.15% are the rates reported in early September 20231. The ability to lock in a new rate up to six months before an agreement commences applies to those with a deal due to end1.
On energy, the price cap affects households on variable, also called out-of-contract or default, tariffs. It does not apply to fixed tariffs1. From 1 October 2023, the typical household bill was expected to drop slightly to around £160 per month, with the electricity unit rate changing to around 28p per kWh and the gas unit rate to around 7p per kWh1. Daily standing charges were staying the same or may even increase slightly, so bills would change differently from the headline figures depending on where a household lives and how much energy it uses1. The cap is set by Ofgem, changes every three months and was expected to rise in January 20241.
The government's £400 energy discount to every UK household, which began in October 2022, ended in April 20231.
What happens next
The base rate could rise for the 15th consecutive time in September 2023, and average mortgage rates seemed likely to linger around the 6% mark for the coming months1. The energy price cap was expected to rise in January 20241. No further dated steps on the mortgage charter itself have been reported.


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