Hodge

Hodge is a UK bank that offers savings accounts, cash ISAs and mortgages, including retirement and holiday let mortgages. It has no branches: everything is done online. Here you can find out what it offers, how its accounts work, how to contact it, and how your money is protected up to £120,000 by the FSCS.

Hodge logo

Hodge is a UK bank that lends through mortgages and takes savings deposits, and it is best known for two things: savings accounts run entirely online, and mortgages for circumstances many high street lenders steer clear of, including retirement lending and holiday lets. It trades as Hodge Bank and Hodge, and previously operated under the name Hodge Lifetime1. It has been a bank since long before the internet: the firm behind it was incorporated in 19622.

Since 2024 Hodge has been an online-only bank, with no branches and no postal or telephone management of savings accounts3. Savings customers open and run their accounts through its website and online banking portal, while mortgage customers can still call a support team during the week4. Eligible deposits are protected by the Financial Services Compensation Scheme up to £120,0005.

Hodge savings accounts: easy access, notice, fixed rate bonds and cash ISAs

Hodge's savings range covers the main types most savers want: an easy access account, notice accounts, fixed rate bonds and cash ISAs. The Hodge Easy Access account is a flexible savings account with a variable interest rate and no fixed term, opened and managed online, and you can open multiple easy access accounts for different savings goals7. Notice accounts also allow additional deposits, as long as the money comes from your nominated current account8.

Fixed rate bonds and cash ISAs work differently: you have 14 days from the date you open the account to pay money in, and after that 14-day window no further deposits are accepted6. On the ISA side, Hodge offers only cash ISAs. You can hold one Fixed Rate Cash ISA with Hodge per tax year, and it does not offer other types of ISAs, Junior ISAs or cash ISAs for under 18s6. Early access to a Fixed Rate Cash ISA is possible only as a full withdrawal and account closure, not a partial withdrawal, and an exit fee is charged for access before the end of the fixed-rate period9.

If you are weighing these types against each other, the general differences between easy access, notice and fixed term accounts are explained in the guide to savings accounts, and the rules on allowances and transfers are covered in the guide to ISAs.

Hodge mortgages: residential, retirement, holiday let and buy to let

Hodge's mortgage business is where it is best known. Its tariff of fees and charges covers three families of lending: Residential, Holiday Buy To Let and Retirement mortgages10. Within those families it lends on standard residential purchases, retirement lending for people who have stopped work or are about to, and holiday lets that are let out to paying guests. Its moving home process, for example, covers Hodge Resi Retire, Retirement Interest Only and Hodge Resi Mortgages11.

Retirement lending is a large part of what Hodge does, and it is one of the reasons the firm was previously called Hodge Lifetime1. Its retirement mortgages include interest only options, and its flexible repayment option allows up to 12 overpayments a year within the maximum overpayment limit. On the roll-up version of its retirement mortgage, where interest is added to the balance rather than paid monthly, Hodge states that you can repay the mortgage in part or in full at any time with no early repayment charges, because the roll-up sits on the standard variable rate4.

Hodge also handles changes to existing mortgages: additional borrowing, transfers of equity, porting a mortgage to a new property and mortgage term changes12. How each of these works, and what they cost, is covered in the sections below. The basics of how mortgages work, including the difference between repayment and interest only, are in the guide to mortgages, and the process of buying is covered in buying a home.

Who can get a Hodge mortgage, and why advice is required

Hodge sells its mortgages through financial advisers rather than directly to the public, and advice is a requirement, not a suggestion, for several of its products. Hodge states that it is essential to obtain financial advice before applying, because it is important to consider all options on the market4. For additional borrowing the answer is explicit: you must take advice, and you must apply to borrow more money through an independent financial adviser13. If you do not have an adviser, Hodge points to Unbiased.co.uk as a place to start your search10.

The advice requirement also depends on your stage of life. If you are already retired, or if your new mortgage term would take you into retirement, you must take financial advice for a term change10, and the same rule applies when moving home11. Advice may cost you money: Hodge notes that if you need to take financial advice, you may need to pay your adviser for the cost of providing it10.

There is one route that does not require advice, and it comes with a trade-off. When your fixed-rate deal ends, you can switch to a new Hodge rate on an execution-only basis, by completing a Rate Switch application form that includes an Execution Only Declaration confirming you chose to proceed without advice14. Hodge does not require credit or affordability checks for a rate switch, and the new deal must come from the same product family14. Because no adviser assessed whether the change suits you, a complaint about the suitability of the change cannot later be referred to the Financial Ombudsman Service, and FSCS compensation cannot be claimed in relation to the change itself14. The same limits apply to a mortgage term change made without advice10.

Lifetime mortgages and switching to another provider

Hodge's past name, Hodge Lifetime, reflects a history in equity release: lifetime mortgages are loans secured on your home that are usually repaid when you die or move into long term care, with interest either paid monthly or rolled up into the balance. Some products allow payments to be made to reduce the impact of this roll up, and many lifetime mortgages now have a facility that allows payments to be made, which can alleviate the impact of interest15.

If you have a lifetime mortgage, you are not locked into it. Switching is possible, either by moving to a different scheme with your existing provider or to another provider altogether, and it should be done with a suitably qualified adviser15. Which? makes the same point: if you have a lifetime mortgage you have the option to move to another provider, or to stick with the same provider but move to a different scheme16. Switching is usually done to reduce the interest rate, and the Equity Release Council warns that fees are payable to the provider financing the plan, which may be described as application or administration fees17.

Two protections are worth knowing about. Under the Equity Release Council's standards, customers must be allowed the opportunity to move to a suitable alternative property and transfer their lifetime mortgage, subject to lending criteria at the time of the move18. Separately, under the Mortgage Charter, customers who are up to date with payments can switch to a new mortgage deal with their lender at the end of their existing fixed-rate agreement without a new affordability check19.

Hodge fees and charges: how switching, moving home and term changes are priced

Hodge does not publish a single simple price list on its product pages; instead, each mortgage change has its own charging structure, and the current figures sit in its Tariff of Charges document, which covers Residential, Holiday Buy To Let and Retirement mortgages10. How the charges work is consistent across the changes, and it is worth knowing the pattern before you apply.

A rate switch at the end of a deal is the cheapest route. There are no legal fees when you switch mortgages with Hodge, and no credit or affordability checks are required, but you will need to pay any product fee associated with your new deal, and new Early Repayment Charges may apply on it14. Exiting your current deal before its end date may itself incur an Early Repayment Charge14. A valuation fee may also be payable, for example if there has been a significant change in property value affecting the loan to value14. The rate is secured on receipt of the application, and if rates fall you can request a new offer document on the lower rate before your rate switch deadline; an offer document is valid for three months14.

Moving home costs more to arrange. You pay Hodge's administration costs for transferring the mortgage to the new property when you submit your application, and that fee is non-refundable even if the application does not go ahead; you also pay both Hodge's legal costs and your own11. For context on the wider bill, independent estimates put the average cost of moving in 2026 at £13,018, based on buying and selling an averagely priced UK house of £292,000, with mortgage fees of around £1,000 and mortgage valuation fees of around £150 on top of everything else20. Hodge's porting rules also matter: it only accepts applications for properties bought and sold on the same day, and if the new property is worth less you may have to repay part of your loan, though no early repayment charges apply if Hodge asks you to repay some of the loan11.

A term change sits in between. Hodge carries out an affordability assessment, which includes reviewing your chosen repayment vehicle, and you pay its administration costs once the change in term has been confirmed; a valuation fee may also be payable21. The process takes around two months from Hodge receiving the application form10. For additional borrowing, it takes a few weeks to issue the mortgage offer once the application and fees are received, depending on how quickly the updated property valuation comes back13.

Hodge is online only: managing savings and mortgages without branches

Hodge made the move to be a fully online bank in 2024, and it says it did so in response to customer feedback, to give customers a simple and secure way to manage their money3. In practice this means savings accounts are opened and run through the website and online banking portal, and can no longer be managed offline by phone, email or letter3. Reinvestment instructions at maturity cannot be accepted by phone either, so online banking is the only way to manage a maturing account22.

There is a transitional arrangement for customers who were used to paper. If you do not have online banking, Hodge will keep sending your statements and documents by post until your account matures; after that, online banking is required to keep saving with Hodge3. Savings deposits are made by electronic bank transfer only: Hodge does not accept deposits by cheque or banker's draft6.

Mortgage customers are not cut off from the phone in the same way. Hodge's mortgage support line is 0800 731 4076, savings customers can call 0800 028 3746, and the lines are open Monday to Friday, 9am to 5pm23. The phone teams can talk through your account and answer questions, but the account actions themselves, such as opening a savings account or reinvesting at maturity, happen online22.

Opening a Hodge savings account and funding it from a nominated current account

Every Hodge savings account is tied to a nominated account, and the rules around it shape how you use the account. Your nominated account must be a UK current account held in your own name, and not a savings account8. Only deposits from that nominated account are accepted, and withdrawals are returned to it7. The same rule applies to the cash ISA: deposits come from the nominated current account and all payments go back to it24.

Opening the account is done online. When you set up your first payment, you add Hodge as a payee using your own full name as the payee name, with the payment reference "Hodge Bank" and the account type set to personal, then enter your Hodge savings account details8. Deposits must come from your nominated current account, which has to be a UK current account rather than a savings account, and withdrawals are returned to it8. Faster Payments are used for amounts under £100,000, and larger transfers are made by CHAPS6.

The funding window depends on the account type. Easy access accounts take deposits at any time, and you can open several of them for different savings goals7. Fixed rate bonds and cash ISAs give you 14 days from opening to pay money in, with no further deposits after that6. If you hold power of attorney and are opening an account for someone else, you complete the online application first, then return a form to Hodge with a copy of the power of attorney document25.

What happens when a Hodge fixed rate bond or cash ISA matures

Hodge contacts you three times before a fixed term ends, so a maturing account should not come as a surprise. It writes or emails 90 days before your maturity date, sends another reminder 30 days before with instructions on what to do next, and a final reminder 14 days before the account matures22. For fixed rate bonds and cash ISAs it also emails at least 14 days before the end of the fixed term with your options6.

Instructions are given through the online banking portal, no later than the last working day before your maturity date, and you can change them up until that same deadline22. If the interest rate is higher on the day your account matures than when you chose your reinvestment, you automatically get the higher of the two rates22. The funding windows then restart: a fixed rate account chosen at reinvestment gives you 14 calendar days from opening to add more money, an Easy Access account takes deposits any time, and a cash ISA can take money from this year's ISA allowance within 14 calendar days of opening22.

The important thing to know is what happens if you do nothing. Your balance is moved into a maturity holding account, which pays Hodge's lowest interest rate and is not designed for long term use22. Your money is not lost and remains FSCS protected, but it will not be working hard for you there, so it is worth making a decision before the deadline.

Bereavement, long term care and power of attorney at Hodge

Hodge has a dedicated process for families, covering customers who held either a savings account or a mortgage26. It provides a downloadable guide covering notifying and confirming a death, what happens to accounts, redeeming a mortgage and accessing savings26. For savings customers, the money in the account is sent to the customer's estate, which then closes the account; for mortgage customers, the account needs to be redeemed, meaning the mortgage must be repaid25. Hodge can also pay the funeral director directly from the deceased person's account, without waiting for the money to be released through the estate26.

Outside Hodge, the government's Bereavement Service can cancel the person's benefits and entitlements, including their State Pension, and check whether you are eligible for help with funeral costs or other benefits27.

Power of attorney works differently depending on where in the UK the property or account is. For properties and accounts in England and Wales, the document must be an Enduring Power of Attorney produced before 1 October 2007, or a registered Lasting Power of Attorney (property and affairs) for documents dated after 1 October 2007. For Scotland, it must be a Continuing Power of Attorney including a certificate signed by a solicitor, a practising member of the faculty of advocates, or a medical practitioner25. Registering power of attorney or deputyship with Hodge can take up to a month once it has your documents; setting up a simpler third party authority takes up to a week25. Someone holding power of attorney or deputyship through the Court of Protection may be able to apply for new or additional borrowing, but this has to be through an independent financial adviser25.

Complaints, fraud support and how Hodge customers' money is protected

Hodge publishes practical fraud advice. If you believe you have been a victim of fraud or hacking, it says to change the email address and all passwords linked to your Hodge account, and it will never ask you to share your password with you28. If a protective registration has been placed on your credit file, Hodge carries out further due diligence to check that applications match the registration details, and may call you to confirm you have full knowledge of the application28. Hodge also works with external fraud prevention partners, monitoring suspicious activities such as phishing attempts, impersonation attempts and any unauthorised use of its brand28.

Hodge also has a financial abuse support process for customers who need to deal with their bank safely. It includes talking through your account, sending statements or information to a safe address, adding a trusted third party to help manage your account with your consent, helping if you are struggling to keep up with mortgage payments, offering flexible communication options, and signposting to specialist support organisations23.

If you cannot resolve a complaint with Hodge directly, the Financial Ombudsman Service can look at it. In reaching a decision, the ombudsman considers the relevant law, any regulations and industry codes of conduct that applied at the time, along with correspondence including the final response, payment records and your credit file29. One limit to remember from earlier in this page: if you made a mortgage change without advice, you cannot refer a complaint about the suitability of that change to the ombudsman14.

On protection of your money itself, eligible deposits with Hodge Bank are protected up to a total of £120,000 by the Financial Services Compensation Scheme5. The FSCS covers deposits in current accounts, savings accounts, cash ISAs and savings bonds30. The limit is per person per banking licence, not per account, so all your Hodge savings count together towards the £120,000. Hodge is authorised by the FCA (reference 204439) with permissions to accept deposits and enter into regulated mortgage contracts as lender1, and it appears on the Bank of England's list of UK banks authorised to accept deposits31. It is an active company, incorporated in 19622.

Sources31 cited
  1. FCA Register entry, FRN 204439 Financial Conduct Authority, 2026-09-25
  2. Companies House company profile, 00743437 Companies House, 2026-09-25
  3. Savings account maturity for offline customers Hodge Bank, 2025-09-02
  4. Mortgage help and support Hodge Bank, 2026-08-12
  5. Hodge Easy Access savings account Hodge, 2026-08-11
  6. Savings help and support Hodge Bank, 2026-08-12
  7. Hodge Easy Access savings account (hodgebank.co.uk) Hodge Bank, 2026-08-11
  8. Savings account funding Hodge Bank, 2026-06-09
  9. Support with your money: struggling financially Hodge Bank, 2025-05-14
  10. Mortgage term extension Hodge Bank, 2026-07-14
  11. Moving home with a Hodge mortgage Hodge Bank, 2026-09-08
  12. Mortgage contract variation Hodge Bank, 2025-12-03
  13. Additional borrowing Hodge Bank, 2026-02-17
  14. Coming to the end of your deal Hodge Bank, 2026-04-29
  15. Equity Release Council FAQs: general questions Equity Release Council, 2026-09-26
  16. How to switch equity release plans to get a cheaper deal Which?, 2026-04-10
  17. Equity Release Council FAQs: how much does it cost? Equity Release Council, 2026-09-26
  18. Equity Release Council Standards 2.0 Consumer Charter Equity Release Council, 2025-05
  19. Mortgage Charter research briefing SN04769 House of Commons Library, 2026-07-08
  20. Cost of moving house calculator HomeOwners Alliance, 2026
  21. Term extension for intermediaries Hodge, 2026-05-01
  22. Savings account maturity Hodge Bank, 2026-05-07
  23. Keeping safe: financial abuse support Hodge Bank, 2025-05-15
  24. Hodge cash ISAs Hodge Bank, 2026-09-23
  25. Support with your money: power of attorney Hodge Bank, 2025-07-24
  26. Support with your money: bereavement Hodge Bank, 2025-07-17
  27. What to do after a death: report a death GOV.UK, 2026-09-28
  28. Keeping safe: top tips Hodge Bank, 2025-08-29
  29. Complaints we can help with: credit, borrowing and BNPL Financial Ombudsman Service, 2026-09-26
  30. What is the Financial Services Compensation Scheme? Bank of England, 2025-12-01
  31. PRA list of banks authorised to accept deposits Bank of England Prudential Regulation Authority, 2026-09-01

Frequently asked questions

What is the Hodge customer services phone number and when are the lines open?

Hodge mortgage customers can call 0800 731 4076, and savings customers can call 0800 028 3746. The lines are open Monday to Friday from 9am to 5pm. Note that the phone teams answer questions and give support, but you cannot open or manage a savings account by phone: savings accounts are opened and run through Hodge's online banking portal, and reinvestment instructions at maturity can only be made online.

Can I manage my Hodge savings account by phone or post?

No. Hodge became an online-only bank in 2024, and savings accounts can no longer be opened or managed by email, phone or post. If you already had online statements switched off, Hodge will keep sending statements and documents by post until your account matures, but after maturity you need online banking to keep saving with Hodge. Reinvestment instructions cannot be accepted by phone.

How much notice does Hodge give before my mortgage deal ends?

Hodge writes to you 90 days before your current mortgage deal comes to an end, and it also writes to your original broker or adviser in advance of a fixed-rate deal expiring. If you do nothing, your mortgage automatically moves to Hodge's Standard Variable Rate, which could be higher than your existing rate. Hodge explains your options in its letter, and a rate switch application can be completed without a new credit or affordability check.

Can I make overpayments on my Hodge mortgage?

Yes. On Hodge's flexible repayment option you can make up to 12 overpayments each year, as long as you stay within the maximum overpayment limit set out in your mortgage terms. If you are within a period where Early Repayment Charges apply, choosing to repay part of your loan early may incur a charge. On a retirement mortgage on the roll-up option, Hodge states no early repayment charges apply when you repay in part or in full.

Does Hodge offer stocks and shares ISAs or Junior ISAs?

No. Hodge only offers cash ISAs, and you can hold only one Fixed Rate Cash ISA with Hodge per tax year. It does not offer stocks and shares ISAs, Lifetime ISAs or Junior ISAs, and it does not open cash ISAs for under 18s. If you want a stocks and shares ISA or a Junior ISA, you would need to look at other providers, and NS&I, for example, offers a cash Junior ISA.

Can I pay my Hodge mortgage from a business bank account?

No. Hodge cannot accept monthly mortgage payments from business bank accounts, including limited company or sole trader accounts. Monthly payments need to come from a personal account. Additional payments by bank transfer are possible, but the same restriction on business accounts applies, so arrangements for paying a Hodge mortgage need to be made from personal banking.

Are Hodge savings covered by the FSCS?

Yes. Eligible deposits with Hodge Bank are protected up to a total of £120,000 by the Financial Services Compensation Scheme. This covers savings accounts, fixed rate bonds and cash ISAs. The limit applies to the total of your eligible deposits with Hodge, not to each account separately. One exception: if you make a mortgage change without advice (execution only), you cannot claim FSCS compensation in relation to that change itself, though other aspects of your mortgage remain covered.