BLME

BLME is a UK bank that offers Islamic banking, which means it does not charge or pay interest. Instead, savings pay a profit rate and the bank offers Sharia compliant products. Here you can find out what BLME offers, how its accounts work, how Nomo fits in, and how your money is protected.

BLME logo

BLME is a UK bank that provides Islamic banking. It operates on the principle that charging or paying interest is not Sharia compliant, so its products are built around profit sharing rather than interest. The bank trades as BLME for its private banking business and as Nomo Bank for its app-based banking, but both are the same firm, whose registered trading names are Nomo Bank, Nomo and BLME1.

BLME is a genuine UK bank, incorporated in England and Wales in August 2006, and its company status is active3. Its registered office is at 20 Churchill Place, Canary Wharf, London1. It is on the Bank of England's list of banks incorporated in the UK and authorised to accept deposits, with Financial Services Register number 4642922.

What BLME offers: Islamic banking without interest

BLME's banking is built on Islamic finance principles. Under these principles, both charging and paying interest are not considered Sharia compliant, which shapes the whole product range5. Islamic banks do not offer overdrafts, for example, because an overdraft is a form of interest-bearing borrowing5.

In practice BLME's business sits around savings, current account services for private banking customers, and property and mortgage finance. Its private banking current account is described as coming with a BLME card, 24/7 cash withdrawals and contactless payments, and it is accepted anywhere the Mastercard Acceptance Mark is displayed6. The bank's permissions on the Financial Services Register cover accepting deposits and entering into regulated mortgage contracts as lender2.

For a broader view of how these product types work, see our guides to savings accounts, current accounts and mortgages. BLME publishes its current product details, including today's rates and charges, on its own website at www.blme.com2.

How the profit rate works instead of interest

Because BLME does not pay interest, its savings work differently from a conventional savings account. Instead of a fixed interest rate, Sharia compliant savings operate on a profit rate: the bank uses depositors' money in activities it considers permissible, and shares the resulting profit with savers5. The rate quoted is therefore an expected profit rate rather than a guaranteed return, and the underlying arrangement is one of sharing outcomes rather than lending money at a set price.

This is the core distinction a saver needs to understand. A conventional bank pays interest as of right on a balance; an Islamic bank agrees in advance how profit will be shared. The principle that paying interest is not Sharia compliant is what drives the structure5. For most everyday purposes the experience is similar: you place money on deposit, you receive a return, and the return is taxable in the same way as savings interest unless held within a tax wrapper such as an ISA. The difference is in how the return is generated and described.

BLME and Nomo: one bank, two brands

BLME and Nomo are not two separate banks. Nomo Bank, Nomo and BLME are all trading names of the same firm2. Nomo is the digital, app-based face of the bank, aimed at everyday banking, while BLME is the name used for private banking and wealth management1.

This matters for two practical reasons. First, customer service and products may be presented under either name, but behind them is one bank. Second, and more importantly for larger balances, deposits held with BLME and deposits held with Nomo are deposits with the same bank, so they count together for protection purposes rather than as two separate institutions. That is covered in the FSCS section below.

Charges, and how BLME tells you about changes

BLME does not publish a full tariff of charges on the pages cited here, and this site carries no product rates or fees. The bank's own website, www.blme.com, is where today's charges for each product are set out, and private banking customers can also ask their Relationship Manager2.

As a general principle, banks must tell customers about their charges and about changes to them. If a change to charges affects you and you disagree with it, you can raise it with the bank as a complaint, and if the bank does not resolve it, take it to the Financial Ombudsman Service (see the complaints section below). Before opening any account, it is worth reading the terms and charges document the bank provides so you know what triggers a fee and how you would be told about changes.

Account rules: no overdrafts, statements and payment cut-offs

BLME's accounts do not offer overdrafts. This follows directly from Islamic banking principles: Islamic banks don't offer overdrafts, as both charging and paying interest are not considered to be Sharia compliant5. The same rule applies to fee-free basic bank accounts more widely, which must not have an overdraft facility7.

This has practical consequences for how you run the account:

  • There is no arranged overdraft to fall back on, so payments can fail if the balance is insufficient.
  • There is no overdraft interest or overdraft charging, which removes a common source of debt.
  • You need to manage the timing of payments yourself, since the account will not bridge a short gap.

On statements, banks commonly provide regular statements and text alerts so customers can track their balance; for example, the basic accounts offered by large high street banks include regular statements and text alerts8. Check with BLME or in the Nomo app for exactly what statement and alert options your account has, and note any daily cut-off times for payments, which are set out in the bank's own terms.

Banking with Nomo: the app, support hours and cards

A Nomo app home screen showing an account balance and recent transactions.

Nomo is the app-based way to bank with this firm. The Nomo app handles everyday banking, and the card that comes with the accounts can be used for 24/7 cash withdrawals and contactless payments, anywhere the Mastercard Acceptance Mark is displayed1.

Card management is done online: BLME's card pages say you can check transactions, block or unblock your card, and report your card as lost or stolen through online access6. The card also comes with 3D Secure for online payments with participating merchants, and you can change your PIN at ATMs6. To apply for a card on the private banking side, BLME says to contact your Relationship Manager or email cards@blme.com6.

Nomo's customer support hours are Monday to Friday 6am to 6pm, and Saturday and Sunday 6am to 2pm, UK time, with support available in English or Arabic1. Outside those hours, the app remains available for tasks such as checking transactions and blocking a card.

Fraud, lost cards and unrecognised payments

If your card is lost or stolen, report it immediately to the bank that issued it9. With BLME and Nomo you can do this through online account access, which lets you report the card as lost or stolen and block it6. Card fraud is a real and common problem: across the UK in 2025 there were 449,189 confirmed cases of lost and stolen card fraud, with losses of £109.8m, and card-not-received fraud losses of £2.8m across 7,888 cases10.

Unrecognised transactions on your statement are a warning sign of identity theft12, so check your statements regularly for transactions you don't recognise9. If you spot any, inform your bank, building society and credit card company of the unusual transactions straight away13. The same applies to items on your credit card statement that you don't recognise12.

For emails that claim to be from BLME or Nomo:

  • Check the sender's email address by hovering over or right-clicking the sender's name; scam emails usually come from unrecognisable addresses14.
  • Scammers try to sound official, including using the word 'official', and may include account numbers and IDs designed to trick you: check these against your own records14.

If you think you have been scammed, our guide to scams and fraud sets out what to do and where to report it.

Closing an account, and what happens when you die

To close a BLME or Nomo account, contact the bank through your Relationship Manager, the app or the details on its website. Ask about any notice period and how any remaining balance will be returned, and keep a record of the closure request.

When an account holder dies, the bank may temporarily stop access to their account, but it might still release money for funeral costs15. This is general practice across banks. For savings held in tax wrappers there are specific rules: for example, NS&I states that when the account holder dies it cannot accept more deposits, the balance becomes part of the estate, and the account continues to earn interest16. Similarly, under the Individual Savings Account Regulations, a continuing account of a deceased investor ceases to be such an account at the end of a set period17. The executor or next of kin should contact the bank promptly with the death certificate; our guide to life events covers the wider money steps after a death.

Complaints: timescales and the Financial Ombudsman

If something goes wrong, complain to BLME first, through your Relationship Manager or the bank's contact details. If the bank does not send you a final response within eight weeks, or you are unhappy with its response, you can complain to the Financial Ombudsman Service using its complaint form18. The ombudsman's helpline is 0800 023 456720.

How long an investigation takes depends on what the complaint is about, how complex it is, and how quickly the information needed can be obtained18. There are time limits: you have three years from when you first realised, or could have realised, that you had a reason to complain21. The ombudsman publishes data on the complaints it handles about financial businesses every six months; for January to June 2025 the overall total of banking and credit complaints, including firms below the publication threshold, was 128,22622. Its service is free to consumers.

FSCS protection: BLME and Nomo deposits counted together

Nomo Bank is a member of the Financial Services Compensation Scheme (FSCS), which may provide compensation if the bank cannot meet its obligations1. Because BLME, Nomo Bank and Nomo are trading names of the same bank2, money held across those brands counts as deposits with one institution for FSCS purposes, not as separate banks.

This matters if you hold money with both BLME and Nomo. Splitting money between two brands of the same bank does not give you two lots of protection. If you have balances large enough that protection matters, the FSCS has an online tool for checking whether your money is protected and how it is split across banks23. As an illustration of how the scheme works, FSCS's own guidance gives the example of £120,000 in one building society being fully protected23. You can read more about your rights when a financial firm fails in our guide to consumer protection.

Sources23 cited
  1. Nomo product factsheet Nomo Bank, 2026-08
  2. FCA Register entry, FRN 464292 Financial Conduct Authority, 2026-09-25
  3. Companies House record, company 05897786 Companies House, 2026-09-25
  4. PRA list of regulated banks Bank of England, 2026-09-25
  5. Islamic finance and Sharia compliant savings Which?, 2026-09-01
  6. BLME Private Banking Current Account BLME, 2026-09-25
  7. Basic bank accounts, July 2023 to June 2024 HM Treasury and FCA, 2025-11-05
  8. Banks join scheme to help homeless people open bank accounts Which?, 2025-11-14
  9. Protect yourself from identity theft Take Five to Stop Fraud, 2026-09-26
  10. UK Finance Annual Fraud Report 2026 UK Finance, 2026-06
  11. UK Finance Fraud Report 2026 UK Finance, 2026-06
  12. Identity theft guidance Information Commissioner's Office, 2026-09-25
  13. Identity theft guidance Information Commissioner's Office, 2026-09-25
  14. How to spot an email scam Which?, 2026-08-11
  15. Funeral costs mygov.scot, 2026-09-07
  16. NS&I Direct Saver brochure NS&I, 2024-07-01
  17. Individual Savings Account Regulations 1998, Regulation 2G legislation.gov.uk, 2026
  18. Complaints we can help with Financial Ombudsman Service, 2026-09-27
  19. How to complain about buy now pay later Financial Ombudsman Service, 2026-09-26
  20. Complain to the Claims Management Ombudsman Financial Ombudsman Service, 2024-08-20
  21. Case study: packaged bank account mis-sold Financial Ombudsman Service, 2026-09-26
  22. Half-yearly complaints data, H1 2025 Financial Ombudsman Service, 2025
  23. Check your money is protected Financial Services Compensation Scheme, 2026-09-25

Frequently asked questions

Is BLME a proper UK bank?

Yes. BLME is Bank of London and The Middle East plc, a bank incorporated in the UK and authorised by the Prudential Regulation Authority to accept deposits. It appears on the Bank of England's list of UK banks authorised to accept deposits, its Financial Services Register number is 464292, and it is registered in England and Wales under company number 05897786. Its registered office is at 20 Churchill Place, Canary Wharf, London.

Is Nomo the same bank as BLME?

Yes. Nomo Bank, Nomo and BLME are all trading names of the same firm, Bank of London and The Middle East plc. The Nomo app is the digital banking brand of that bank. Because they are one bank, money held across BLME and Nomo counts together for Financial Services Compensation Scheme protection purposes, not as two separate banks.

Does BLME pay interest on savings?

No. BLME operates on Islamic banking principles, under which both charging and paying interest are not considered Sharia compliant. Instead of interest, Sharia compliant savings work on a profit rate basis, where the bank shares the profit from its activities with savers rather than paying a fixed return. The rate you see is described as an expected profit rate.

What number do I call to complain to BLME?

Complain to BLME first, through your Relationship Manager or the contact details on its website at www.blme.com. If you do not get a final response within eight weeks, or you are unhappy with the response, you can take the complaint to the Financial Ombudsman Service, whose helpline is 0800 023 4567. You can also complain using the ombudsman's online complaint form.

What should I do if my Nomo card is lost or stolen?

Report it immediately. BLME's card pages say you can report your card as lost or stolen through online account access, and you can also block or unblock your card there. Guidance on card loss says to report a lost card immediately to the organisation that issued it. If you spot transactions you do not recognise on your statement, tell the bank straight away.

When can I contact Nomo customer support?

Nomo's customer support is available Monday to Friday from 6am to 6pm, and Saturday and Sunday from 6am to 2pm, UK time. Support is offered in English or Arabic. Outside those hours you can still use the app for many tasks, including checking transactions and blocking a card.

How can I tell if an email from BLME is genuine?

Check the sender's email address by hovering over or right-clicking the sender's name, as scam emails usually come from unrecognisable addresses. Be wary of emails that try to sound official, including using the word 'official', or that contain account numbers and IDs designed to trick you: check these against your own records. If in doubt, contact BLME through details you look up yourself, not from the email.

Can I close my BLME account if I disagree with a change to the charges?

BLME does not publish a specific policy on this. In general, if a bank changes its charges it must tell customers, and customers who are unhappy with a change can raise it as a complaint with the bank and, if unresolved, with the Financial Ombudsman Service. Check BLME's own terms or ask your Relationship Manager for how closure works for your account.