The Test and Trace Support payment in England covered self-isolation periods that started between 28 September 2020 and 24 February 2022, according to the independent benefits information service Entitledto1. People who were asked to self-isolate before the scheme ended have 42 days to start a claim through their local authority1.
The payment was a one-off £500 for people on a low income who had been asked to self-isolate, could not work from home and had lost income as a result1. Claimants had to be receiving at least one of Universal Credit, Working Tax Credit, Income-related Employment and Support Allowance, Income-based Jobseeker's Allowance, Income Support, Pension Credit or Housing Benefit when they started to isolate, although local authorities could make awards to other people in financial hardship1. The payment is not counted as income for other benefits, but it must be recorded as income, and it is included where income tax is paid on earnings1. Couples who both meet the rules could each claim1.
Eligibility widened over the life of the scheme. Until 7 March 2021 claimants needed to have been contacted by NHS Test and Trace; after that date a child's school or childcare provider could also ask them to self-isolate1. The child had to be 15 or under, or 25 or under with an Education, Health and Care plan1.
The scheme operated differently in the other nations. In Wales the payment was £500 between 23 October 2020 and 6 August 2021, then rose to £750 from 7 August 20211. In Scotland the Self-Isolation Support Grant was £500, falling to £225 from 1 May 2022 because public health guidance there advises staying at home for five days rather than self-isolating for ten1.
| Nation | Payment | Key dates |
|---|---|---|
| England | £500 | Self-isolation periods starting 28 September 2020 to 24 February 2022 |
| Wales | £500, then £750 | £500 from 23 October 2020 to 6 August 2021; £750 from 7 August 2021 |
| Scotland | £500, then £225 | £225 from 1 May 2022 |
"This scheme covers periods where you started to self-isolate between 28 September 2020 and 24 February 2022"
Why it matters for households
Self-isolation periods in England that began after 24 February 2022 are outside the scheme, so the £500 payment does not cover them1. For periods that started on or before 24 February 2022, the 42-day window to begin a claim through the local authority still applies1. Households that received the payment need to record it as income, and it is included where income tax is paid on earnings, though it does not count towards other benefits1. In Scotland the grant fell to £225 from 1 May 2022, and in Wales the £750 rate applied from 7 August 20211. The Entitledto page states it is out of date and has been left for reference only1.
What happens next
The England scheme covers no self-isolation periods starting after 24 February 20221. Claims for earlier periods must be started within 42 days via the relevant local authority1. In Scotland the £225 grant rate applies from 1 May 20221.
Sources1 cited
- Self-isolating if you are on a low income - Entitledto entitledto.co.uk


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