Moneybarn

Moneybarn lends for cars, vans and motorbikes, including to people turned down elsewhere or with a CCJ or an IVA. Here is what it offers, how conditional sale works, what drives the cost, who can apply, what happens if you fall behind, and how to complain.

Moneybarn logo

Moneybarn is a UK car finance lender that specialises in lending to people who may have been turned down elsewhere, including those with a CCJ or an IVA. It offers finance for cars, vans and motorbikes, mostly on conditional sale agreements, where the finance company owns the vehicle until the final payment is made1.

The company behind the brand is Moneybarn No. 1 Limited, authorised by the Financial Conduct Authority with firm reference number 702780, status effective from 3 June 20163. Its permissions cover entering into regulated credit agreements as lender and regulated consumer hire agreements as owner3. The company was incorporated on 26 July 2002 and remains active4.

If you are considering Moneybarn, the key things to understand are how conditional sale works, what drives the cost, who can apply, and what happens if you fall behind. This page sets those out, along with how to complain and where to get free help.

What Moneybarn offers: car, van and motorbike finance

Moneybarn's main products are finance for cars, vans and motorbikes. The agreements are typically conditional sale, which sits alongside hire purchase as a way of buying a vehicle on credit. With both, the finance company owns the car until you have made the last payment2. The same rule applies across hire purchase, PCP and conditional sale: the vehicle is not fully owned by you until the final payment to the finance agreement is made5.

For vans, Moneybarn states it specialises in bad credit van finance, so it may be able to help even if you have been rejected elsewhere or have a CCJ or an IVA1. It also offers joint finance, so you can apply with a partner or someone in your household1.

The Motor Finance Redress Scheme covers used car finance for a motor vehicle taken out between 6 April 2007 and 1 November 2024, including hire purchase agreements such as PCP6. If you had a car finance agreement in that period, it may be worth checking whether you are eligible for compensation under that scheme.

For a wider look at borrowing options, see Loans.

Conditional sale: you own the vehicle after the final payment

Conditional sale is a form of hire purchase. The goods belong to the seller until your last payment7. You can drive the vehicle while you repay the loan, but you only become its legal owner once you have settled the agreement in full8.

This has practical consequences. You cannot sell the car without the lender's written permission, because you do not own it until you have paid off the agreement9. If you have a car or other item on a hire purchase or conditional sale agreement, you do not own the item until you make the final payment and complete the agreement, so you need your lender's permission to sell before finishing10.

The same principle applies to logbook loans, though the mechanics differ: with a logbook loan you can still use your vehicle, but the lender takes ownership from the start of the loan until it is paid back, and can take and sell the vehicle if you do not repay8.

A conditional sale agreement: the finance company owns the vehicle until the final payment.

How the costs work: deposit, interest and broker fees

The cost of Moneybarn finance depends on several things: the amount borrowed, the deposit, the interest rate and the term. Moneybarn's rates and fees are not published in the sources behind this page, and this site does not carry rates for named products. Moneybarn's own site sets out its current figures.

A deposit reduces the amount you borrow, which reduces the interest charged over the term. The larger the deposit, the less you finance and the lower the monthly payment tends to be. A minimum deposit for Moneybarn is not stated in the sources behind this page.

If you apply through a credit broker rather than directly, the broker may charge a fee. Broker fees vary and are separate from the interest you pay the lender. Ask any broker what they charge before you proceed.

Interest is charged on the amount financed over the term of the agreement. The longer the term, the more interest you pay in total, even if the monthly payment is lower. This is true of all credit agreements, not just Moneybarn's.

Who can apply, including with bad credit, a CCJ or an IVA

Moneybarn's stated specialism is bad credit van finance, and it says it may be able to help even if you have been rejected elsewhere or have a CCJ or an IVA1. That does not mean approval is guaranteed, but it does mean a poor credit history is not automatically a bar.

A CCJ can be applied for by any creditor11. If you have one, it stays on your credit file for a period and lenders will see it. An IVA requires debts to at least two different creditors12. Both affect your credit file, but some lenders specialise in lending to people with these marks.

For comparison, credit unions offer accounts to people on low incomes or who have a poor credit file13, and credit-builder credit cards are designed for people with a poor credit record or little credit history14. These are different products from car finance, but they show that a poor credit history does not close off all borrowing.

If you are struggling with debt more broadly, free help is available from charities such as StepChange and National Debtline, and from MoneyHelper.

Which vehicles Moneybarn will finance

For vans, Moneybarn's lending criteria state the vehicle must be priced between £4,000 and £35,000 and have up to 125,000 miles on the clock1. These are the figures Moneybarn gives for vans financed under its criteria.

Equivalent price or mileage limits for cars or motorbikes are not given in the sources behind this page. Moneybarn's own site sets out the criteria for each product.

Moneybarn's motorbike finance eligibility is unresolved: one product page states a valid A1, A2 or A UK motorbike licence or CBT certificate, while another states two consecutive months of payslips. If you are applying for motorbike finance, check the current requirements directly with Moneybarn.

Applying through a credit broker: soft and hard credit checks

If you apply through a credit broker, the broker may run a soft credit check first to see whether you are likely to be accepted. A soft check does not leave a mark visible to other lenders. A hard check, which happens when you formally apply, does leave a mark on your credit file15.

Some providers carry out a soft credit check, and some carry out a hard credit check16. Credit card providers often offer a soft search eligibility check which does not impact your credit score15. The same principle applies to car finance: a soft check can give an indication without affecting your file, while a hard check is recorded.

Research for the FCA found some level of understanding of the difference between a hard and soft credit check, more common among financially struggling participants, and more familiar as "check your eligibility before applying"17.

If you are applying with a guarantor, the guarantor may have to pass a credit check and give information about their finances18.

Paying off early: how the settlement figure is worked out

If you want to pay off a conditional sale agreement early, you ask the lender for a settlement figure. Early settlement takes place where the indebtedness of the debtor is discharged or becomes payable before the time fixed by the agreement, including on refinancing, on breach of the agreement, or for any other reason19.

The settlement figure is calculated under the Consumer Credit Act rules. The formula Moneybarn uses is not given in the sources behind this page, but the principle is that you pay the outstanding balance plus any interest accrued to the settlement date, minus a rebate for the interest that would have been charged over the remaining term.

Paying off early can save interest, but check the settlement figure carefully. Some agreements have early settlement charges. Ask Moneybarn for a written settlement figure before making any payment.

If you fall behind on payments

If you miss a payment, the lender will contact you after you miss one or two payments and should discuss ways for you to catch up and pay the arrears2. You get reminder letters when you miss payments20.

Arrears are the amount you have missed, not a separate charge, though extra charges can be added if you miss payments21.

For car finance specifically, the lender should discuss ways to catch up. One example of catching up on a missed payment, given in mortgage guidance, is adding an extra £100 to your monthly payments for the next seven months after missing a £700 payment22. The same principle of spreading the catch-up can apply to car finance, but it depends on the lender.

If you fall behind with payments or have a Motability car, contact a debt advice charity for advice23. Free help is available from StepChange, National Debtline and MoneyHelper.

Complaints, faulty vehicles and where to get help

If you have a complaint about Moneybarn, complain to the firm first. If you are not satisfied with its response, you can take the complaint to the Financial Ombudsman Service, which is free24.

The Financial Ombudsman Service can help with complaints about bank accounts and bank cards, insurance for your home, car or travel, and problems with loans25. It also handles complaints about account closures, disputed transactions, IT failures, and problems with switching services26.

In the first quarter of 2026/27, the ombudsman opened 33 complaints about credit broking27. In 2025/26, it opened 22,783 complaints about credit cards28. In the first quarter of 2025/26, it opened 369 complaints about debt collection29. For Moneybarn No. 1 Limited specifically, 3,081 total new cases were opened between 1 January 2024 and 30 June 202430.

If you are trying to identify your lender for a car finance complaint, you can check old bank statements, contact the dealer where you got the car, or check your credit file, which you can access for free through Experian and TransUnion24.

If a financial firm refuses a refund and you disagree, you can bring a complaint to the ombudsman31. If you try to use chargeback and do not get your money back, you can complain to the Financial Ombudsman Service if your card provider says they will not appeal to the trader's bank32.

For free, impartial help with money questions, MoneyHelper can be reached on 0800 011 379733.

Sources33 cited
  1. Van finance explained Moneybarn, 2026-09-08
  2. Car finance debt StepChange, 2026-09-25
  3. FCA Register: Moneybarn No. 1 Limited Financial Conduct Authority, 2026-09-26
  4. Companies House: Moneybarn No. 1 Limited Companies House, 2026-09-26
  5. Bankruptcy and my car StepChange, 2026-09-25
  6. Motor Finance Redress Scheme Consumer Council, 2026
  7. Store finance debt StepChange, 2026-09-25
  8. Logbook loans Financial Ombudsman Service, 2025-09-30
  9. Car repossession: what happens and what you can do about it National Debtline, 2026-09-25
  10. Selling assets to clear debt (England and Wales) Business Debtline, 2026-09-26
  11. CCJ StepChange, 2026-09-25
  12. Individual Voluntary Arrangements (IVA) Advice NI, 2026
  13. Credit unions StepChange, 2026-09-25
  14. Credit cards and bad credit scores StepChange, 2026-09-25
  15. Should I get a credit card? Which?, 2026-09-18
  16. Buy now pay later Consumer Council, 2026
  17. Consumer Credit Act reform: consumer research insight report Financial Conduct Authority, 2025-10
  18. How to rent with a poor credit history Shelter, 2026-05-01
  19. Regulation 2(1A) legislation.gov.uk, 2026
  20. Letters from creditors StepChange, 2026-09-25
  21. Paying off credit card debt StepChange, 2026-09-25
  22. What to do if you can't pay your mortgage Which?, 2025-12-10
  23. Your business and household budget Business Debtline, 2026-09-26
  24. Car finance complaints: list of lenders Financial Conduct Authority, 2026-09
  25. Consumer leaflet easy read Financial Ombudsman Service, 2026-09-26
  26. Banking and payments Financial Ombudsman Service, 2026-09-25
  27. Quarterly complaints data Q1 2026/27 Financial Ombudsman Service, 2026
  28. Annual complaints data and insight 2025/26 Financial Ombudsman Service, 2025
  29. Quarterly complaints data Q1 2025/26 Financial Ombudsman Service, 2025
  30. Half-yearly complaints data H1 2024 Financial Ombudsman Service, 2024-01-01
  31. Festival refunds not guaranteed Financial Ombudsman Service, 2026-06-04
  32. Getting your money back if you paid by card or PayPal Citizens Advice, 2026-09-25
  33. Money and Pensions Service press release Money and Pensions Service, 2026-01-05

Frequently asked questions

Can I get Moneybarn finance without a deposit?

Moneybarn's own site sets out its current deposit requirements for each product. A deposit reduces the amount borrowed and so reduces the interest charged over the term, but the size of any minimum is not published in the sources behind this page. Check the current position with Moneybarn before applying, because the deposit affects both the monthly payment and the total cost.

Does Moneybarn offer guarantor finance?

Moneybarn's listed products are car, van and motorbike finance, and no guarantor product is described. Guarantor loans work differently: someone agrees to repay the loan if the borrower cannot, and the lender decides based on the guarantor's ability to repay in full. Some creditors also require the guarantor to be a homeowner. A guarantor is liable for the whole debt.

Can I appeal if Moneybarn turns down my application?

No appeals process is described in the sources behind this page. If you feel a lender has treated you unfairly, you can complain to the firm first and then, if the complaint is unresolved, to the Financial Ombudsman Service, which is free. The ombudsman can look at complaints about loans and about being turned down unfairly for some products.

Will Moneybarn pay off the finance on my current car?

Whether Moneybarn settles existing finance as part of a new agreement is not stated in the sources behind this page. Some car finance deals include settling the outstanding balance on a current vehicle, but this depends on the lender and the deal. Ask Moneybarn directly before applying, and check whether any settlement is built into the new agreement.

How do I change my Moneybarn direct debit date?

Moneybarn's own process is not set out in the sources behind this page. Under Direct Debit rules, a change of date generally needs at least 10 days' notice, and the organisation must notify you 10 working days in advance of your account being debited. Contact Moneybarn to ask about changing your payment date.

What is the Moneybarn customer services phone number?

Moneybarn's phone number is not included in the sources behind this page. Its website, www.moneybarn.com, lists current contact details. For free, impartial help with money questions more generally, MoneyHelper can be reached on 0800 011 3797.

Is Moneybarn authorised by the Financial Conduct Authority?

Yes. Moneybarn No. 1 Limited is authorised by the Financial Conduct Authority, firm reference number 702780, with status effective from 3 June 2016. Its permissions cover entering into regulated credit agreements as lender and regulated consumer hire agreements as owner. You can check the FCA Register yourself.