Evelyn Partners

Evelyn Partners is a UK financial planning and investment management firm. It offers two main things: financial planning, where a planner looks at your whole financial situation and builds a plan around it, and investment management, where investment managers either manage your investments for you or advise you on your investment decisions. The two sides work together, so a plan and a portfolio are meant to fit each other rather than sit in separate boxes¹.

Evelyn Partners is a UK wealth management and financial advice firm, offering financial planning, investment management and related services to private clients, and it trades as Evelyn Partners Securities². It was previously known as Tilney, and the FCA Register lists a long run of former names including Tilney Asset Management, Tilney Investment Management, Tilney & Co, Charterhouse Tilney, Deutsche Bank Private Wealth Management and The Pensions Partnership². The company behind it is active on the Companies House register, company number 02010520, incorporated on 15 April 1986³.

Its UK information is for UK residents only, and US-connected clients are directed to a separate US website¹. If you are outside that group, the firm's own site is where to check which service applies to you.

What Evelyn Partners offers: financial planning and investment management

The financial planning side starts from a full picture of your finances rather than a single product. The firm says all of the advice it gives is tailored to your individual circumstances and priorities, from achieving your retirement goals onwards, and that it takes your complete financial situation into account¹. In practice that means a planner looks at income, spending, savings, pensions, investments and any debts together, then sets out what the money needs to do and when.

The investment side is separate but connected. Investment managers can manage your investments for you, or give you advice on all your investment decisions, and the firm says financial planners and investment managers can work together on your behalf¹. That matters because a plan usually produces an investment answer: how much risk the money can carry, when it will be needed, and what it is being invested for.

Ongoing advice services in this market typically include reviews of investments, adjustments to financial strategies and updates on financial products⁴. If you are weighing up whether to use an adviser at all, our guide to investing covers the basics of how investments work, and pensions covers retirement saving. The firm's own site is the place to check today's charges, because how a fee is worked out matters more than the headline number: an ongoing advice fee is usually a percentage of the money managed, so it rises and falls with the portfolio, while a one-off planning fee is a fixed amount for a piece of work.

How Evelyn Partners tailors advice to your whole financial situation

The firm's stated approach is that advice is tailored to your individual circumstances and priorities, taking into account your complete financial situation¹. That is a different model from buying a product off a shelf. A planner is meant to look at how each part of your money affects the others: paying down a mortgage against investing the same money, using a pension against using an ISA, retiring earlier against working part time.

Because the plan covers everything, the first meetings tend to be about information gathering rather than recommendations. You would normally be asked for details of income and expenditure, existing pensions and investments, any property, and what you want the money to do. Independent guidance suggests setting up meetings with at least three financial advisers before deciding on one, so you can compare how each works and what each charges⁵. Advisers are regulated by the FCA, which is the body that sets the rules they must follow⁵.

It is worth being clear about what advice is and is not. A recommendation is personal to you and the adviser takes responsibility for it; general information is not advice. If you want to understand your rights as an investor before you commit, our guide to consumer protection sets out where you stand.

Tax planning: making use of allowances

Tax planning is part of the planning service. The firm says it will work with you to ensure you are making the most of the available tax allowances and will structure your finances tax-efficiently¹. That is a broad promise, and what it means in practice depends on your circumstances.

The allowances themselves are set by the tax rules, not by the firm. On pensions, you can make use of any unused annual allowance you might have left over from the previous three tax years, which is known as carry forward⁶. If the pension savings made by you or your employer are more than the annual allowance, you will be charged an annual allowance tax charge⁷.

Keeping your own records straight helps here. Your payslips can be used as proof of your earnings, tax paid and any pension contributions⁸. Age UK's guide to looking after your money covers sorting your legal affairs alongside the money side⁹. Our tax section explains how the personal allowance and other reliefs work, and ISAs covers the tax-free savings and investment wrapper.

Cashflow modelling and yearly reviews

The firm uses cashflow modelling when creating your financial plan, forecasting your future finances using details of your current income and expenditure along with your plans for the future, to see whether you will have enough money¹. In plain terms, it is a projection: money in, money out, year by year, with your goals placed on the timeline.

Reviews are the other half of the service. You can meet your financial planner for a formal review every year, and the firm says a plan is also worth revisiting whenever there is a significant change in your life¹. Annual review is a common rhythm across financial services: a debt management plan budget must be reviewed with your provider at least once a year¹¹, and trustees of collective money purchase schemes are required at least annually to review the most recent viability report¹².

Life events: divorce, care costs and protecting your family

Major life events are where a whole-picture plan earns its keep, because several parts of your money usually have to change at once. Divorce or separation, paying for care, and making sure your family is provided for all touch pensions, investments, property and wills together.

On later life, Age UK's guide covers getting help with managing money, shopping and banking safely, sorting your legal affairs, and spotting financial abuse and what to do if you think someone is taking advantage of you⁹. Making a will is part of sorting your legal affairs, and one of its benefits is that it helps plan tax payments¹³. If you are dealing with a relationship breakdown, our life events section covers the money side of big changes, and free, impartial help is available from MoneyHelper.

Protection is often part of the conversation too. Where insurance is arranged rather than underwritten by the firm, the cover comes from the insurer that underwrites it, and the firm arranging it is the intermediary. Insurance brokers are regulated by the Financial Conduct Authority¹⁴, and MoneyHelper explains when using a broker is useful¹⁵. Our protection guide covers life, income and illness cover, and insurance covers the wider market.

Responsible investing: a tiered approach to ESG

Responsible investing is offered as a style rather than a separate product line. One approach in this market prioritises ESG leaders in your portfolio while limiting companies involved in controversial activities, and is invested in passive ETFs¹⁶. A portfolio built that way is typically globally diversified and invested in ETFs to keep costs lower, with a range of risk levels and an expert team managing it¹⁶.

The tiered part is the choice: how strictly the portfolio screens out companies, and how much of your money follows that style. A fund that tracks an index and tilts towards ESG leaders behaves differently from one that excludes whole sectors, and the difference shows up in what you own and in how the portfolio performs against a standard index.

If responsible investing matters to you, ask what is screened out, what is merely underweighted, and how the portfolio is monitored. Our investing guide explains how funds and ETFs work, and pension providers lists providers across the market.

Who can use Evelyn Partners: UK residents only

The firm's information is for UK residents only¹. If you are a US-connected client of Evelyn Partners, the firm directs you to a separate US website¹. That split reflects the fact that advice and investments are treated differently in the two countries, and a service built for one market may not be available in the other.

If you live outside the UK, or have US connections such as citizenship, a green card or US tax obligations, check with the firm which service applies to you before going further. Our international section covers money matters for people living or moving abroad, and nations explains where the rules differ across Scotland, Wales and Northern Ireland.

Formerly Tilney: what the name change means for clients

Tilney is a former name of the firm, not a separate business you need to track down. The FCA Register lists Tilney Asset Management, Tilney, Tilney Investment Management, Tilney & Co, Charterhouse Tilney and Tilney Private Wealth Management among the previous names of the firm, alongside The Pensions Partnership, Deutsche Bank Private Wealth Management, Deutsche Asset & Wealth Management and DB Private Wealth Management².

For a client, a name change of this kind normally means the same firm continues under a new trading name, with the protections attached to it unchanged. Rebrands are common in UK financial services. Virgin Money, for example, was formerly Clydesdale & Yorkshire Bank, and the entire business was rebranded as Virgin Money after a deal completed in October 2019¹⁷. StepChange, the debt charity, was formerly the Consumer Credit Counselling Service¹⁸.

If you hold old paperwork in the Tilney name, it still relates to the same firm. If you are checking whether a letter or call is genuine, search the current name on the FCA Register and use the contact details there rather than any in the message.

Staying safe: how Evelyn Partners contacts you and guards against fraud

The main risk with any investment firm is impersonation: someone contacting you using its name to get your money or your login details. The warning signs are consistent across the sector. Be wary about unexpected contact, such as emails, calls or messages, from organisations asking you to confirm your personal information¹⁹. Question uninvited approaches and contact companies directly using a known email or phone number²⁰. Stop and think before you share your information or money, and always check that they are who they say they are²¹.

If a message concerns an account you hold, log in separately to your account in a new tab or window instead of acting quickly on the message, because fraudsters pressure you with time-sensitive offers²². Investment scams specifically should be reported to Report Fraud, which also gives advice on scams and fraud²³. If you think you have been scammed, contact your bank immediately and report it to the police at reportfraud.police.uk or on 0300 123 2040²⁴.

If you think someone else has accessed an account of yours, the standard response is to change your password straight away and contact the provider²⁵. Our scams and fraud section covers the common types and how to report them.

How your money is protected and regulated

Evelyn Partners Securities is authorised by the Financial Conduct Authority, firm reference number 124255, with a status effective date of 1 December 2001². You can check the firm, and any individual adviser, on the FCA Register before you deal with them. Financial advisers are regulated by the FCA⁵, and dealing in investments is a regulated activity in the UK, so trading platforms require authorisation from, and are regulated by, the FCA²⁶.

Where your money sits matters as much as who holds the permission. Many investment platforms hold your money in separate client money accounts, usually with UK banks²⁷. If you use an insurance broker, you are protected by the Financial Services Compensation Scheme¹⁵. That protection has limits, and it does not cover everything: it applies to the firm's failure, not to investments falling in value, and not to every product a firm sells.

If something goes wrong with the service, the Financial Ombudsman Service can look at complaints about ongoing financial advice services, including reviews of investments, adjustments to financial strategies and updates on financial products⁴. Complaining to the firm first is the normal route, and the ombudsman is the next step if you are not satisfied. Our regulation and policy section explains who makes the rules and how changes affect you.