Cazenove Capital

Cazenove Capital is a UK wealth management service that manages investments on a client's behalf, holds them inside tax wrappers such as ISAs, Junior ISAs and SIPPs, and offers financial planning, lending and banking alongside. It also runs dedicated services for charities and for families with complex affairs, trading under names including Cazenove Charities and Schroders Family Office Service¹.

The service is built for people with larger sums to invest. Portfolios are run on a discretionary basis, meaning the firm makes the investment decisions within an agreed approach rather than you choosing funds yourself, and the relationship usually begins with a conversation rather than an online sign-up. Charges in this part of the market are typically a percentage of the money managed rather than a flat platform fee, and this page does not carry the firm's rates.

What follows covers what Cazenove Capital offers across each product type, how charges in this market are structured, who the service tends to suit, how to become a client, how to complain, and how your money is protected.

What Cazenove Capital offers

The core of the service is discretionary investment management: the firm manages a portfolio on your behalf, within an agreed approach, rather than you picking individual investments yourself. Alongside that it offers financial planning and advice, and it holds permissions to enter into regulated credit agreements as lender, to enter into regulated mortgage contracts as lender, and to accept deposits¹. In other words, it can look after investments, lend, and hold deposits, which is unusual for a pure investment manager and reflects its position inside a bank-authorised group.

The firm also trades under a set of related names that matter if you are checking the register or reading a letter. These include Cazenove Capital Management, Cazenove Charities, Schroders Family Office Service, Schroders Charities, Schroders Wealth Management, Schroders Private Banking and Schroders Private Bank¹. If you receive correspondence using one of those names, it is the same authorised firm.

For a reader trying to place the brand: this is not a DIY investing platform where you choose funds and pay a flat fee. It is a managed service, closer in shape to private banking than to an app. If you want to compare that model with self-directed investing, our guide to investing sets out the main routes, and the pension and investment providers directory lists the firms operating in this market.

ISAs, Junior ISAs and SIPPs with Cazenove Capital

Cazenove Capital can hold investments inside the main tax wrappers. Platforms generally offer the ability to hold investments inside an ISA, a SIPP or a Junior ISA, and will also offer an ordinary trading account with no special tax benefits, sometimes called a general investment account⁴. Cazenove Capital's version of this is a managed portfolio inside the wrapper, rather than a self-select account.

A Junior ISA is worth explaining because the rules are specific. A 16 or 17 year old can apply to open a stocks and shares Junior ISA, because ISA regulations specifically permit a management agreement to have effect as though the child were 18⁶. The money in a Junior ISA belongs to the child and is locked until adulthood. Note that not every provider offers both types: NS&I, for example, offers a cash Junior ISA and does not offer a stocks and shares Junior ISA⁷. Cazenove Capital's offering sits on the stocks and shares side.

Transfers in and out follow standard ISA rules rather than anything provider-specific. Funds invested in a stocks and shares ISA can only be transferred to another stocks and shares ISA, while cash ISA funds can be transferred to a stocks and shares ISA or another cash ISA⁸. For current year and previous years' subscriptions, the rules allow a transfer to a stocks and shares account, an innovative finance account, a Lifetime ISA, or a cash account if the account investor is 65 or over at the end of the year⁸. If you hold an innovative finance ISA elsewhere, you can transfer money already within a cash ISA or stocks and shares ISA into it, but you cannot simply move existing peer-to-peer loans across if your site launches one⁹.

Lending and banking alongside investment management

Because the firm holds lending and deposit permissions, borrowing can sit alongside an investment relationship rather than being arranged separately¹. That is a different model from a standalone investment manager, and it means a client's overall position, assets and borrowing, can be looked at together.

It is worth being clear about what this does and does not mean. Holding a permission to lend is not the same as offering a particular product to any applicant, and the terms of any borrowing are set by the firm and depend on circumstances. For personal borrowing generally, banks and building societies may be able to offer a personal loan, and shopping around for terms from a reputable lender is the standard route¹⁰. If you are consolidating existing debts, the same principle applies: compare terms rather than taking the first offer¹¹.

Where a firm lends against property, the type of loan matters. Bridging loans, for example, are short-term property loans offered by a specific set of providers including LendInvest, MT Finance, Precise Mortgages, Together Mortgages and United Trust Bank¹³. That is a different market from ordinary residential mortgages, and our guide to mortgages explains how mainstream borrowing works.

One structural point that affects risk: investment trusts, a common home for pooled money, can borrow money to make additional investments, which is called gearing, and the more an investment trust borrows the more risky it is¹⁴. Borrowing inside an investment structure amplifies both gains and losses, which is a different thing from the firm lending to you.

How Cazenove Capital's charges work

Cazenove Capital does not publish a single headline price, and this page does not carry its rates. What can be explained is how charges in this part of the market are structured, so you know what to ask about.

Managed investment services typically charge a percentage of the money managed, deducted from the portfolio, rather than a fixed monthly fee. On top of that there are the underlying costs of the investments themselves, and any separate charge for financial planning or advice. Because the advice element is regulated, the adviser must be authorised: financial advisers are regulated by the FCA¹⁶. Dealing in investments is a regulated activity in the UK, so trading platforms require authorisation from, and are regulated by, the FCA¹⁷.

The practical consequence is that the total cost is made up of several layers, and the layer that matters most as your pot grows is usually the percentage on the managed money. When you discuss charges with any firm in this market, the questions worth asking are: what percentage is taken from the portfolio, what is charged separately for advice or planning, what the underlying investments cost, and whether there is a minimum. Our guide to investing covers how these layers fit together across the market.

Who Cazenove Capital is for

The shape of the service tells you who it tends to suit. A managed, relationship-led model with lending and banking attached is built for people with a substantial portfolio who want someone else to run it, and for whom the cost of that service is proportionate to the sums involved. It is also built for people whose affairs are complicated enough to need planning alongside investment: business interests, property, pensions across several providers, or a family to provide for.

It is less suited to someone starting out with a small sum, or to someone who wants to choose their own funds and keep costs to a minimum. Those readers are better served by understanding the alternatives first. Our guides to investing, ISAs and pensions set out the self-directed and lower-cost routes, and getting started with your money covers the basics if you are at the beginning.

There is also a benefits angle that catches some people out. If you receive means-tested benefits, capital is counted, and capital includes cash, stocks and shares, a share of savings you own jointly with others, property other than your main home, Premium Bonds and National Savings accounts and certificates, with special rules for valuing the last of these¹⁸. Fixed-term investments count as capital¹⁸. Capital held in a discretionary trust is not counted as your capital, because the trustee decides when payments are made and you cannot demand payment¹⁹. If you hold investments and claim means-tested benefits, that interaction is worth checking before you move money around.

Cazenove Capital's services for charities and families

Two of the firm's trading names point directly at these services: Cazenove Charities and Schroders Family Office Service¹. Charities and families with complex affairs are a distinct part of the market, and the services differ from a standard retail account.

For charities, the relevant features are usually governance and reporting rather than tax wrappers, because charities have their own rules and their trustees need a clear audit trail. For families, the work tends to involve planning across generations, which is where the family office name comes from. Both sit inside the same authorised firm, so the protections described below apply in the same way.

It is worth separating this from charity as a source of help. Charities offer a range of different kinds of help, depending on their purpose and resources, and that help can be money, a product or a service²⁰. If you are looking for support rather than a service to buy, our guide to benefits and the organisations listed there are the right starting point, not a wealth manager.

How to become a Cazenove Capital client

The route in is a conversation, not an online form. Because the service is managed and advice-led, the first step is contacting the firm through its website, cazenovecapital.com, which is the address listed on the FCA Register¹. From there, the process normally involves an initial discussion about your circumstances and what you want the money to do, followed by a proposal setting out the approach and the charges.

Before you commit to any firm in this market, two checks are worth doing. First, verify the firm on the FCA Register using its reference number, 144206, and confirm the website address matches the one listed¹. Second, if you are comparing advisers more broadly, understand what regulation does and does not cover: financial advisers are regulated by the FCA¹⁶, and our guide to finding a financial adviser explains what to look for.

Complaints and where to get help

If something goes wrong, the first step is the firm's own complaints procedure. If you are not satisfied with the response, you can take the complaint to the Financial Ombudsman Service, which is free to consumers. The ombudsman publishes complaints data by product, which is a useful way to see how a sector behaves: in 2025/26 it recorded 32,907 complaints opened about current accounts²², and in Q1 2026/27 it recorded 61 complaints opened about investment platforms and 27 about Help to Buy and shared equity loans²³.

Complaints about investments have their own shape. For capital protected structured investments, the ombudsman's guidance explains what it can and cannot look at, which is worth reading if your complaint concerns a product where the money back depends on performance²⁴. If your complaint relates to cost of living pressures and how a firm handled them, the ombudsman has specific guidance on that too²⁵.

If a firm stops trading or goes out of business, there is a separate process, and Citizens Advice sets out what happens to your rights and any ongoing claim²⁶. For regulated firms that fail, the FSCS is usually the route, covered below.

How your money is protected with Cazenove Capital

The Financial Services Compensation Scheme covers a range of financial products if a UK-authorised financial firm fails, including deposits, insurance, investments, pensions, mortgage advice and certain other regulated services³. Because Cazenove Capital operates under an authorised firm that is also on the Bank of England's list of banks authorised to accept deposits², both the investment side and any deposit side fall within the scheme's scope.

There are limits to that protection, and they matter. Credit insurance is not eligible for FSCS protection²⁷. Peer-to-peer investments are among the exclusions from investor protection²⁰. Cryptoassets sit outside both the ombudsman and the compensation scheme, so you could lose all your money²¹. And the FSCS protects against firm failure, not against investments falling in value: if markets fall, your portfolio falls, and no compensation scheme covers that.

There is also a structural protection that applies to investment platforms generally. Many hold your money in separate client money accounts, usually with UK banks, which keeps it apart from the firm's own money²⁰. If you invested through a well-known platform and it went bust, you would be covered by the FSCS²⁰. The same principle applies here: the question to ask is where your money is held and under whose name.